Refund policy

REFUND

Return & Refund Policy

WICK Clothing

ALL SALES ARE FINAL.

At WICK, every garment is offered with attention to quality, design, and detail. Due to the nature of our products, including limited-edition releases, we do not accept returns or exchanges for change of mind, sizing preferences, or other discretionary reasons.

We encourage all customers to carefully review product descriptions, sizing guides, and order details before completing a purchase.

1. No Returns or Exchanges

All sales are final. WICK does not accept returns or exchanges for:

  • Incorrect size or color selected by the customer.

  • Change of mind or personal preference.

  • Items that no longer meet the customer's needs.

  • Limited-edition, preorder, or made-to-order products for discretionary reasons.

This policy does not affect rights or remedies required by applicable law.

2. Damaged, Defective, or Incorrect Orders

If you receive an item that is damaged, defective, or different from what you ordered, please contact us promptly.

Email info@wickclothing.com with:

  • Your order number.

  • A description of the issue.

  • Clear photographs of the item and packaging, if available.

Our team will review the issue and determine an appropriate resolution, which may include a replacement or refund, as required by applicable law.

3. Order Cancellations

Once an order has been placed, cancellation requests are not guaranteed.

Please contact us as soon as possible if you need assistance. We will review your request based on the order's fulfillment status and applicable legal requirements.

4. Preorders and Limited Releases

Certain WICK products may be offered as preorders, made-to-order garments, or limited-edition releases.

Estimated shipping dates and relevant purchasing conditions will be communicated before checkout.

If WICK cannot fulfill an order within the promised or legally applicable timeframe, customers will receive the required delay notices and cancellation or refund options.

5. Refunds

Refunds are not provided for discretionary returns or changes of mind.

When a refund is approved or legally required, it will be issued to the original payment method unless another method is agreed upon or required by law.

Processing times may vary depending on your financial institution.

6. Lost or Undelivered Orders

If your order has not arrived, please contact us with your order number.

WICK will review the shipment status and work with the shipping carrier to determine an appropriate resolution, consistent with applicable law.

7. Contact Information

WICK Clothing

Website: https://wickclothing.com

Email: info@wickclothing.com

For assistance with an order, please include your order number in your message.